At jliok, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly how we collect, use, store, and protect your personal information when you use the jliok platform.
How jliok keeps your personal data safe and in your control
All personal and financial data stored by jliok is protected using industry-standard encryption protocols, keeping your information secure at rest and in transit.
jliok does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only as described in this Privacy Policy.
As a jliok player, you have the right to access, correct, and request deletion of your personal data at any time, in accordance with Philippine data protection law.
jliok operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
We use cookies only to improve your jliok experience and platform performance. You can manage your cookie preferences through your browser settings at any time.
You can opt out of jliok marketing communications at any time by updating your notification preferences in your account settings or contacting our support team.
jliok ("jliok," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the jliok online gaming platform at jliok.com and any associated mobile or web applications (collectively, the "Platform"). This Privacy Policy ("Policy") describes how jliok collects, uses, stores, discloses, and protects your personal information in connection with your use of the Platform.
This Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "PDPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). By registering an account on jliok or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with jliok's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the PDPA and this Policy, jliok is the personal information controller responsible for the personal data collected through the Platform. jliok has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection law.
If you have any questions, concerns, or requests relating to the processing of your personal data by jliok, you may contact our DPO at: [email protected]
jliok collects personal data from you in the following ways and categories:
3.1 Information You Provide Directly
3.2 Information Collected Automatically
jliok processes your personal data for the following purposes:
jliok processes your personal data on the following legal bases under the PDPA:
jliok does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom jliok shares personal data are required to process such data only for the specified purpose and in accordance with jliok's instructions and applicable data protection law.
jliok retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following general retention periods apply to personal data held by jliok:
Upon expiry of the applicable retention period, jliok will securely delete or anonymize your personal data in accordance with its data disposal procedures.
jliok implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While jliok takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jliok will notify the National Privacy Commission and affected players in accordance with the requirements of the PDPA and NPC regulations.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jliok:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. jliok will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.
jliok uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The following categories of cookies are used on jliok:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain categories of cookies may affect the functionality of the jliok Platform. For more information about managing cookies, refer to your browser's help documentation.
jliok does not knowingly collect personal data from individuals under the age of 21. The jliok Platform is intended solely for use by adults who meet the minimum age requirement of 21 years, in accordance with Philippine gaming regulations administered by PAGCOR.
If jliok becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the relevant account, delete the associated personal data, and return any funds deposited, subject to verification. If you believe that a minor has registered on jliok, please contact our support team immediately at [email protected].
jliok employs age verification procedures during the registration process and reserves the right to request additional proof of age documentation at any time where there is reasonable doubt about a player's age.
In certain circumstances, jliok may transfer your personal data to recipients located outside the Philippines, for example where we engage technology service providers or game studios based in other countries. Where such transfers occur, jliok ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that impose data protection obligations on the recipient consistent with the requirements of the PDPA.
jliok will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining the approval of the National Privacy Commission.
jliok reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
Where changes to this Policy are material, jliok will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jliok Platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed about how jliok protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jliok, please contact our Data Protection Officer. Our Filipino support team is available 24 hours a day, 7 days a week.
Email: [email protected]
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with jliok's response to your data privacy concern. For general information about jliok, please visit our About Us page, or review our Terms & Conditions for the full platform rules.
Now that you know how jliok safeguards your personal data, join millions of Filipino players across Manila, Cebu, Davao, and beyond who trust jliok for a secure, fair, and exciting online gaming experience.
Must be 21 years or older. Please play responsibly.